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Area Manager, Global Operations Leader
hace 2 meses
About the Role:
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking a highly skilled and experienced Area Manager to lead and develop a team of Amazon Associates in a distribution warehouse environment. As a key member of our operations team, you will be responsible for motivating, mentoring, and coaching your team to achieve exceptional results.
Key Responsibilities:
- Lead and manage a team of 50 to 100 Amazon Associates, providing guidance and support to ensure they have the tools and resources needed to succeed.
- Communicate policies and procedures to Associates, maintaining compliance and consistency, and taking corrective action when necessary.
- Create and manage recognition and communication programs to foster a positive and productive work environment.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates.
- Ensure procedures are followed for building security and product loss prevention.
- Partner with the management team to establish and maintain quality control standards.
- Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality.
- Proactively identify and lead process improvement initiatives and Lean tools.
- Tactical leadership of strategic initiatives.
- Cross-functional coordination and task tracking.
- Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.
- Strategic planning and forecasting to appraise performance and problem resolution.
- Ability to manage multiple complex projects simultaneously.
- Management and execution of cross-functional projects or components of large programs including data gathering, manipulation, and analysis.
- 3+ years of performance metrics, process improvement or lean techniques experience.
- Masters Degree in Quality, Operations or Administration.
- Management of a minimum 20 employees (including payroll, performance management, work-flow assignment).
- Interest in long-term career development through assignments in multiple roles/locations.
Requirements:
- Ability to work weekends, holidays, and/or overnight shifts.
- Ability to work overtime both in peak season and as needed.
- Stand/walk for up to 10-12 hours.
- Walk in/and around the warehouse with great frequency; many facilities are over a quarter mile in length.
- Access all areas of building (ascending and descending ladders, stairs, and gangways safely and without limitation).
- Regularly bend, lift, stretch and reach both below the waist and above the head.
- Lift and move items up to 49 pounds.
