Project Management Office Leader

hace 2 meses

Ciudad de México, Ciudad de México Ribbon Communications Operating Company A tiempo completo
Ribbon Communications Operating Company Job Description

We are seeking a highly skilled Project Management Office Leader to join our team at Ribbon Communications Operating Company.

The successful candidate will be responsible for overseeing and coordinating solution deployment projects, ensuring that they satisfy customer expectations for schedule, resourcing, and reporting.

The PMO lead will collaborate primarily with internal project stakeholders and the professional services deployment teams to track, monitor, and report on overall program status, risks, issues, and dependencies.

Key Responsibilities:
  • Train and mentor the Ribbon services team to ensure all projects and programs align with common process.
  • Work with Ribbon project managers and professional services team to ensure consistent project management process across all projects and lead cross-project reporting.
  • Provide regular communications/reporting to internal cross-functional teams about specific projects and programs.
  • Mentor internal Ribbon resources to ensure alignment with project management processes.
  • Provide tools and resources to help employees understand and use best practices in project management.
  • Encourage continuous improvement processes in organization's projects and programs, and in the program management office.
  • Directly run some projects and programs.
  • Establish appropriate KPIs to monitor the effectiveness of all projects and programs.
  • Communicate to management any structural hurdles that affect the overall program.
Requirements:
  • Bachelor's degree in Telecommunication, Information Technology, Computer Science, Engineering, and/or applicable Industry experience.
  • At least 2 years of hands-on experience as a customer-facing Project Manager in a highly technical, fast-paced environment.
  • At least 2 years of technical knowledge/experience with implementing project management practices leveraging a structured project management software.
  • Excellent communication, presentation, and interpersonal skills, and the ability to work effectively with diverse and remote teams.
  • Strong computer literacy including MS office and structured project management software (Smartsheet, Wrike, Monday, etc...).
Desired:
  • Experience with delivery processes related to field deployments technology solutions.
  • Experience with Smartsheet.

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