Project Management Office

hace 4 semanas

Ciudad de México, Ciudad de México Ribbon Communications Operating Company A tiempo completo
Ribbon Communications Operating Company Seeks Project Management Office (PMO) Leader

Ribbon Communications Operating Company is seeking a highly skilled Project Management Office (PMO) Leader to oversee and coordinate solution deployment projects. The ideal candidate will collaborate with internal project stakeholders and professional services deployment teams to ensure that projects meet customer expectations for schedule, resourcing, and reporting.

The PMO Leader will be responsible for tracking, monitoring, and reporting on overall program status, risks, issues, and dependencies. This role requires strong communication, presentation, and interpersonal skills, as well as the ability to work effectively with diverse and remote teams.

Key Responsibilities:
  • Train and mentor the Ribbon services team to ensure all projects and programs align with common processes.
  • Work with Ribbon project managers and professional services teams to ensure consistent project management processes across all projects and lead cross-project reporting.
  • Provide regular communications and reporting to internal cross-functional teams about specific projects and programs.
  • Mentor internal Ribbon resources to ensure alignment with project management processes.
  • Provide tools and resources to help employees understand and use best practices in project management.
  • Encourage continuous improvement processes in organization's projects and programs, and in the program management office.
  • Directly run some projects and programs.
  • Establish appropriate KPIs to monitor the effectiveness of all projects and programs.
  • Communicate to management any structural hurdles that affect the overall program.
Requirements:
  • Bachelor's degree in Telecommunication, Information Technology, Computer Science, Engineering, or applicable industry experience.
  • At least 2 years of hands-on experience as a customer-facing Project Manager in a highly technical, fast-paced environment.
  • At least 2 years of technical knowledge/experience with implementing project management practices leveraging a structured project management software.
  • Excellent communication, presentation, and interpersonal skills, and the ability to work effectively with diverse and remote teams.
  • Strong computer literacy, including MS Office and structured project management software (Smartsheet, Wrike, Monday, etc.).
Desired:
  • Experience with delivery processes related to field deployments technology solutions.
  • Experience with Smartsheet.

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