Lab Computing Specialist

hace 7 días


Ciudad de México, Ciudad de México Course A tiempo completo
About the Role

We are seeking an experienced Senior Technical Laboratory Professional to join our team as a Lab Computing Analyst at Zifo. In this role, you will provide technical laboratory services, including multivendor instrument and information technology support.

Key Responsibilities
  • Provide expert-level technical support for customer laboratory environments, focusing on integrated computers and instrumentation.
  • Manage lab computing aspects of installing new equipment, retiring obsolete systems, and relocating hardware.
  • Implement Windows-based security protocols to ensure data protection and compliance.
  • Conduct regular reporting and participate in corporate compliance programs to guarantee adherence to client policies.
  • Serve as the primary technical support contact for field service engineers and external vendors.
  • Offer subject matter expertise for new system validation and change management initiatives.
  • Develop and maintain documentation for procedures, policies, troubleshooting guides, and best practices.
  • Establish and maintain a physical inventory of lab equipment, PCs, software, and other relevant items.
  • Perform scheduled preventative maintenance tasks based on client requirements.
Required Skills and Qualifications
  • Demonstrated ability to deliver exceptional customer service, listening carefully to client requests and interpreting their needs accurately.
  • Strong troubleshooting skills, with experience resolving complex issues related to instruments and technologies.
  • Excellent oral and written communication skills, with a proven ability to convey technical information effectively.
  • Ability to multitask, identifying, tracking, and completing multiple projects efficiently.
  • Familiarity with laboratory safety practices, adhering to company and/or site-specific guidelines.
Benefits and Culture

Zifo is a global R&D solutions provider focused on serving the pharmaceutical, biotechnology, manufacturing QC, medical devices, specialty chemicals, and research-based industries. Our culture values curiosity, science-driven approaches, and teamwork. We offer a competitive compensation package, including benefits like accrued vacation, medical, dental, vision, 401k matching, life insurance, and flexible spending accounts. As an equal opportunity employer, we celebrate diversity and welcome applications from qualified individuals worldwide.

The estimated salary for this position is $85,000 - $110,000 per year, depending on location and experience. If you share our passion for science and technology, and are looking for a challenging and rewarding role, please apply now.



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