Collection Operations Specialist
hace 2 meses
About the Role:
As a Collection Analyst at Hewlett Packard, you will be responsible for managing medium and large accounts for indirect Collections in the Latin America region.
This is a customer-facing role that requires strong analytical and problem-solving skills to collect open AR, address issues affecting cash collection, and ensure timely payments.
Key Responsibilities:
- Analyze high-risk customers and develop strategies to prevent delinquencies.
- Manage an access database for deficiency accounts and resolve discrepancies.
- Negotiate initial payments with customers and sales personnel, facilitating purchases beyond credit limits.
- Support dispute resolution procedures with internal counterparts to ensure thorough issue tracking and resolution.
- Ensure timely collections and resolve issues that prevent customer payment.
Requirements:
- Degree in Business Administration, Economics, Finance, or a related field.
- 1-3 years of work experience in collection, credit, banking, or a related field.
- Strong data analysis, problem-solving, and negotiation skills.
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