Operations Billing Manager

hace 1 mes


Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

Job Summary:

We are seeking an experienced Operations Billing Manager to join our Industrial Print Sales Operations team at Hewlett Packard. As a key member of our organization, you will play a crucial role in driving business processes and tools that enhance customer satisfaction and brand loyalty.

About the Role:

The Operations Billing Manager will be responsible for managing our end-to-end supplies billing program, tracking and monitoring customer counter collection process, generating billing data files to complete invoicing process, managing pricing templates for Clicks and Supplies as per contractual terms & conditions, creating and overseeing Supplies programs setup, tracking revenue, billing, and collection gaps, assisting other areas such as billing related to Hardware, Services, and Supplies, working closely with Finance, Sales, Service, Supplies, and other key stakeholders to determine strategy, policies, and procedures, developing and maintaining internal and external relationships to support management of scope and expectations, operating as a team member and advising on methods to improve business processes and efficiencies, identifying procedural changes within the Sales Operations team to achieve the highest level of operational excellence for the business, complying with procedural/audit/records retention policies, and providing analytical reports and presenting results periodically to business stakeholders.

About You:

To succeed in this role, you will require a first-level university degree or equivalent experience, advanced university degree is a plus, typically 4-6 years of experience in a business-related function, preferably finance, accounting, or compensation, demonstrated experience in self-directed roles with minimal supervision, fluency in English (written & oral), process management & transformation skills, problem-solving skills, change management skills, analytical skills, strong process orientation with critical attention to detail, excellent communication skills, ability to build and maintain strong internal/external relationships and teamwork, leadership skills, ability to work autonomously, tolerance of ambiguity, critical thinking, ability to influence and persuade, decision-making, flexibility, creativity, initiative, presentation skills, high-level competence in completing priorities and managing multiple tasks, and demonstrated sense of urgency with ability to stay focused on goals and objectives.

What We Offer:

Hewlett Packard offers a competitive salary ranging from $85,000 to $115,000 per annum, depending on location and experience, plus additional benefits and perks. Estimated salary range: $90,000 - $110,000 per year based on San Jose, CA location and average market rates. The company provides opportunities for professional growth and development, a collaborative work environment, flexible working arrangements, and access to cutting-edge technology.



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