Senior Associate Relations Consultant

hace 6 días

Valle de Chalco Solidaridad, México Acuity Brands A tiempo completo

Job Summary

As a key member of the Acuity Brands team, this role serves as the primary point of contact for associates and people managers worldwide for conflict resolution and labor relations matters.

Key Responsibilities

  • Conduct thorough investigations, adhering to established processes, and document case management and corrective action coaching.
  • Manage complex global associate relations issues, collaborating with HR managers and people managers for disciplinary actions and best practices development.
  • Partner with HR to develop and implement global associate relations programs and best practices.
  • Resolve and document grievances and resolutions in a timely manner, individually or with senior management assistance.
  • Provide people managers with information on policies, procedures, appeal processes, and corrective action processes.
  • Perform associate file duties, including coordinating subpoenaed records, unemployment claims, and regulatory audits.
  • Manage associate relations issues by partnering with people managers and associates, administering policies, and recommending effective solutions.
  • Maintain collaborative team relationships to contribute to the working group's achievement of goals and foster a positive work environment.
  • Analyze associate feedback and revise programs and policies to generate positive outcomes.
  • Respond to EEOC, DHR, and MCAD complaints.

Requirements

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of labor laws and regulations.
  • Experience in conflict resolution and associate relations.

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