Deployment Operations Lead
hace 4 semanas
We are seeking a seasoned Deployment Operations Lead to join our team at BigCommerce. This role is responsible for overseeing the planning, coordination, and execution of releases across our enterprise, ensuring a smooth and controlled deployment process.
Responsibilities
- Release Planning: Collaborate with development, QA, and operations teams to plan release schedules and milestones, considering business priorities and risks.
- Environment Management: Manage development, testing, and production environments, including environment refresh, data anonymization, and configuration management
- Testing Coordination: Coordinate system integration testing (SIT) and user acceptance testing (UAT), ensuring test environments are ready and test data is available
- Release Deployment: Oversee the deployment of releases into production, managing rollback plans and communication with stakeholders
- Change Management: Implement and enforce change management processes to control and track changes to the production environment
- Release Documentation: Maintain release documentation, including release notes, deployment instructions, and post-release evaluations
- Risk Mitigation: Identify and mitigate risks associated with releases, ensuring minimal disruption to business operations
- Release Reporting: Provide regular reports and metrics on release progress, dates, and escalations on performance to stakeholders
To be successful in this role, you will need:
- 5-10 years of experience in SaaS technologies, specifically managing release and deployment management for medium-large software development projects in a SOX/ITGC compliance environment
- Working experience with CI/CD and Agile development processes. Improvement/quality certifications are a plus (e.g. PMP, ScrumMaster, Lean or Six Sigma)
- Must demonstrate direct experience using Agile methodologies for managing projects and coaching teams
- Work experience using a variety of tools like JIRA, Confluence, GitHub, Smartsheets, and G Suite
- Self-driven, with superior organizational skills, integrity, and great follow-through on tasks
- Naturally curious, innovative, creative, and constantly providing ideas to optimize the process
- Fun, charismatic, and able to talk to anyone, with flexibility, fearlessness, and excitement to help build something awesome
- Motivated, with an understanding of the impact of a highly satisfied, excited crew
- Positive, with a knowledge that when like-minded, talented colleagues put their minds to achieving ambitious goals, great things happen
- Problem Solver, using logic, as well as imagination, to make sense of a situation and come up with an intelligent solution
- Scrappy, with an innate drive to get things done in a fast-moving environment where things can (and do) change quickly, priorities compete, and you may not always have all of the details upfront
- A utility player, willing to help out wherever needed
$120,000 - $150,000 per year, depending on experience.
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