Senior Oracle Support Relationship Manager
hace 1 día
We are seeking a highly skilled and experienced professional to join our team as a Principal Service Delivery Management Consultant. As a key member of our Oracle Support Services team, you will be responsible for developing and managing the Oracle Support relationship with a designated large account or small number of medium accounts.
Key Responsibilities- Develop and maintain relationships with senior management across lines of business and third parties.
- Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints.
- Advise the account on the effective and efficient way to use Oracle support services and products.
- Assure and improve the quality of the service, and maintain accurate account information.
- Assist in the renewal of Support contracts, and contribute to pre-sales activities.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
Career Level - IC4
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