IT Portfolio Manager

hace 1 mes


Ciudad de México, Ciudad de México Zendesk A tiempo completo
Job Description

We're seeking a skilled IT Portfolio Analyst to join our team at Zendesk. As a key member of our organization, you will be responsible for managing our IT portfolio, ensuring that our technology infrastructure aligns with our business goals.

At Zendesk, we believe in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate, and learn while also giving our people the flexibility to work remotely for part of the week.

As an IT Portfolio Analyst, you will play a critical role in shaping our technology strategy and ensuring that our IT investments align with our business objectives. You will work closely with cross-functional teams to identify opportunities for process improvement and implement changes that drive business value.

Key responsibilities include:

  • Managing our IT portfolio, including identifying opportunities for cost savings and process improvements
  • Developing and maintaining relationships with key stakeholders, including business leaders and IT teams
  • Collaborating with cross-functional teams to identify and prioritize IT projects
  • Providing analytical support to inform business decisions

We're looking for a highly motivated and detail-oriented individual who is passionate about IT and has a strong understanding of business operations. If you're a team player who is excited about the opportunity to make a meaningful impact at Zendesk, we encourage you to apply.


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