Customer Service Liaison
hace 3 semanas
The Customer Service Liaison is a critical member of our team, responsible for delivering exceptional customer experiences and driving business growth.
Key Responsibilities:
- Fulfill customer orders accurately and efficiently
- Manage incoming customer calls with professionalism and poise
- Negotiate sale prices and purchase prices to maximize profit margins
- Built strong relationships with customers to drive repeat business
- Sources products from various inventory levels to meet customer needs
- Determines cost-effective shipping methods for customer orders
- Collaborates with Account Representatives to ensure customer satisfaction
- Expedites backorders and handles returns as needed
To succeed in this role, you will need:
- A high school diploma or equivalent
- Zero to three years of related experience or an equivalent combination
- Excellent communication skills, including written, verbal, and listening
- Ability to multitask and manage time effectively
- Product knowledge is preferred
We offer a comprehensive benefits package, including:
- Healthcare coverage options
- 401(k) plan
- Tuition reimbursement
- Vacation, sick, and holiday pay
Motion Industries is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from talented individuals who share our values and are passionate about delivering exceptional customer experiences.
The estimated salary for this role is $45,000 - $65,000 per year, based on location and experience.
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