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Ocean Export Coordinator

hace 2 meses

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**Job Summary**:

Expeditors is seeking a highly skilled and detail-oriented professional to join our team as an Ocean Export Agent. As a key member of our global logistics team, you will be responsible for ensuring smooth and timely freight process flow, accurate data entry, and effective communication with customers and suppliers.

**Key Responsibilities:**

• Ensure accurate and timely data entry into our operational system

• Track and Trace Ocean Export Files and reporting

• Use Global Ocean Export Monitor daily

• Ensure documents are timely sent and Shipping notices communicated to overseas and customers

• Ensure accurate and timely client and vendors billing

• Interact with customers in arranging their international shipments, meeting customer service standards

• Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved)

• Always meet compliance to regulations internal and external in accordance with government regulations

• Understand department process flow and looking for best practices to improve operational efficiency and productivity

• Ensure all customers standard operating procedures in place and updated in Customer SOP

• Meet KPI standards in accordance with the Company's procedures

• Escalation of problems to Management when necessary

• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride

• Attend training classes when required

**Requirements:**

• A good understanding of Expeditors' Products and Services

• Understanding of ocean documentation process, a plus

• Hazardous Materials certification (preferred)

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

• Pro-active, strong organizational skills

• Good Microsoft Office and computer skills

• Fluent in English

**Additional Information:**

• Meet company standards of 52 hours training per year

• 6 months to 1-year related experience and/or training; or equivalent combination of education and experience