Manufacturing Support Specialist
hace 4 semanas
About Epicor
Epicor Software Corporation es una empresa líder en tecnología global dedicada a ayudar a las empresas a impulsar su crecimiento durante más de 45 años. Nuestro software moderno y específico de la industria ayuda a nuestros clientes a aumentar la eficiencia y la productividad simplificando y automatizando los procesos diarios. Contamos con un equipo de casi 4,000 empleados en todo el mundo que están apasionados por crear productos y soluciones excepcionales a través del trabajo en equipo, la innovación constante y la integridad. Buscamos y recompensamos a los jugadores estelares que se inspiren entre sí y generen resultados para la empresa y nuestros clientes.
About the Role
What You'll Do
Responder a las llamadas de los clientes de manera profesional, proporcionando soluciones y consejos adecuados
- Interactuar con los clientes para realizar pruebas complejas, soporte y depuración de funciones técnicas de manera remota.
- Asegurarse de que los niveles de calidad del servicio se mantengan y se cumplan
- Asegurarse de que todos los problemas se manejen de manera oportuna
- Revisar los problemas pendientes, asegurando que los clientes se mantengan informados del progreso
- Asistir a cursos de capacitación de productos Epicor relevantes, en línea con nuestro esquema de certificación interna
What You Need to Succeed
Fluente (escrito y hablado) en inglés.
- Grado en campos relacionados con la manufactura (Ingeniería Industrial, Ingeniería Mecánica)
- Demostrada experiencia en satisfacer las necesidades de la empresa con soluciones de tecnología.
- Conocimiento de ERP altamente ventajoso.
- Mínimo de tres años de experiencia relacionada (preferible pero no esencial).
- Experiencia en servicio al cliente se valorará.
Additional Skills That Could Set You Apart
Manufacturing / Habilidades técnicas.
- Exposición a un entorno de producción, entiende conceptos, términos, procesos, procedimientos y operaciones de manufactura se valorará.
- Conocimiento/exposición a planificación y control de manufactura computarizada (MPC) se preferirá.
- Excelentes habilidades de comunicación verbal.
- Servicio orientado con capacidad para priorizar tareas en un entorno estresante.
- Fuertes habilidades para análisis, depuración y resolución de problemas.
- Capacidad para trabajar de manera independiente con mínimo supervisión.
- Disposición para aprender y explorar nuevas tecnologías.
Why You Should Consider This Role
En un rol como el Analista de Soporte de Manufactura, desarrollarás habilidades ágiles que pueden aplicarse a muchas áreas de la empresa. Las habilidades que ya posees solo seguirán creciendo, lo que te dará la oportunidad de desarrollarte profesionalmente y crecer en tu carrera en cualquier dirección que elijas.
Job Details
Tipo de puesto: Tiempo completo
Sueldo: $25,000.00 - $28,000.00 al mes
Prestaciones:
Estacionamiento de la empresa
- Estacionamiento gratuito
- Programa de referidos
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa
Puede trasladarse/mudarse:
64650, Monterrey, N. L.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)
Experiencia:
Manufacturing process: 1 año (Obligatorio)
- Customer Support: 1 año (Obligatorio)
- ERP Software experience: 1 año (Obligatorio)
Idioma:
Advanced English (Obligatorio)
Lugar de trabajo: Empleo presencial
-
Manufacturing Support Specialist
hace 3 horas
Monterrey, Nuevo León, México Epicor A tiempo completoAbout the Role:We are seeking a highly skilled Manufacturing Support Specialist to join our team. As a key member of our support team, you will be responsible for handling client calls, offering effective solutions and advice.Responsibilities:Engage with clients to perform remote testing, support, and troubleshoot technical issues.- Maintain and adhere to...
-
Manufacturing Equipment Support Specialist
hace 3 semanas
Monterrey, Nuevo León, México Jabil Circuit A tiempo completoAt Jabil, we strive to make anything possible and everything better. As a trusted partner for top brands, we offer comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience and a global network of over 100 sites, we deliver scalable and customized solutions. Our commitment extends beyond business success, as we...
-
Manufacturing Support Specialist IV
hace 3 semanas
Monterrey, Nuevo León, México Jabil Circuit A tiempo completoAt Jabil, we seek to push the boundaries of what's possible and strive for excellence in everything we do. With a diverse team of over 250,000 talented employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider.**Job Summary**As a key member of our production team,...
-
Manufacturing Process Specialist
hace 7 días
Monterrey, Nuevo León, México Jabil Circuit A tiempo completoThe Manufacturing Process Specialist will be knowledgeable of the basic processes and facilitate other engineers at the site. This individual is responsible for the implementation, support, training, and troubleshooting for the assigned process in their facility. The Specialist will be a leader within the engineering team, ensuring excellence on the assigned...
-
Manufacturing Operations Specialist
hace 3 semanas
Monterrey, Nuevo León, México Jabil Circuit A tiempo completoAt Jabil, we strive to deliver innovative solutions that drive excellence. Our comprehensive engineering, manufacturing, and supply chain capabilities enable us to provide tailored support to our clients.**Job Summary**We are seeking a skilled Manufacturing Operations Specialist to provide equipment and process support to our manufacturing facilities. The...
-
Manufacturing Support Specialist
hace 8 minutos
Monterrey, Nuevo León, México Epicor A tiempo completoAbout EpicorEpicor is a global technology leader dedicated to helping businesses drive growth and efficiency. Our industry-specific software simplifies and automates everyday processes, enabling customers to boost productivity and performance.Role OverviewThis full-time role involves providing professional support to clients, delivering tailored solutions,...
-
Manufacturing Process Optimization Specialist
hace 2 semanas
Monterrey, Nuevo León, México API Delevan, Inc. A tiempo completoJob Title: Manufacturing Process Optimization SpecialistJob Summary:We are seeking a highly skilled Manufacturing Process Optimization Specialist to join our team. As a key member of our manufacturing department, you will be responsible for developing, implementing, and refining CNC machining and grinding processes to maximize efficiency and quality.Key...
-
Manufacturing Technical Specialist
hace 7 días
Monterrey, Nuevo León, México Dana Incorporated A tiempo completoDana Incorporated, a global leader in driveline, sealing, and thermal-management technologies, seeks a Manufacturing Technical Specialist to provide local product and service support to original equipment manufacturers and the aftermarket.The ideal candidate will coordinate with engineering, manufacturing, and distribution facilities to ensure seamless...
-
Electrical Manufacturing Specialist
hace 7 días
Monterrey, Nuevo León, México oilandgas A tiempo completoSchneider Electric has an opportunity for an Electrical Manufacturing Specialist in our Apodaca location. This position involves joining a manufacturing site that strives to be on the leading edge of technology to drive continuous improvement.Provide technical expertise support to the Quality team.Update local technical data.Collect and filter equipment...
-
Manufacturing Equipment Specialist IV
hace 7 días
Monterrey, Nuevo León, México Jabil Circuit A tiempo completoJabil Circuit is a global leader in technology solutions, offering comprehensive engineering, manufacturing, and supply chain services. With over 50 years of experience across various industries and a vast network of over 100 sites worldwide, we combine global reach with local expertise to deliver scalable and customized solutions.**Our Commitment to...
-
Welding Manufacturing Specialist
hace 4 semanas
Monterrey, Nuevo León, México Terex Corporation A tiempo completoJob Title: Welding Manufacturing SpecialistJob Summary:We are seeking a skilled Welding Manufacturing Specialist to join our team at Terex Corporation. As a Welding Manufacturing Specialist, you will be responsible for ensuring the quality of our welding processes and products.Key Responsibilities:Develop and implement standard work for welding rework and/or...
-
Manufacturing Process Optimization Specialist
hace 7 días
Monterrey, Nuevo León, México Celestica Inc. A tiempo completo**Job Overview:**Celestica Inc. is seeking a highly skilled Manufacturing Process Optimization Specialist to join our team in optimizing manufacturing processes to achieve quality, cost, and delivery goals.**Key Responsibilities:**Design, develop, and implement new manufacturing processes to support customer products.Develop application software and tooling...
-
Manufacturing Process Specialist
hace 7 días
Monterrey, Nuevo León, México Jabil Circuit A tiempo completoAt Jabil, we're driven by a passion to make anything possible and everything better. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, we combine global reach with local expertise to deliver scalable and customized solutions.**Job Overview**This Manufacturing Process Specialist role plays a critical part in...
-
Commercial Sales Support Specialist
hace 20 horas
Monterrey, Nuevo León, México Hexagon Manufacturing Intelligence A tiempo completo**Job Overview**Hexagon Manufacturing Intelligence is seeking a highly skilled Sales Administration Manager for North America to join our team in Monterrey, Mexico. As a key member of our sales organization, you will be responsible for providing exceptional support to our customers across the continent.**Estimated Salary:** $55,000 - $65,000 per year,...
-
Manufacturing Process Optimization Specialist
hace 1 semana
Monterrey, Nuevo León, México Celestica A tiempo completoCelestica is seeking a highly skilled Manufacturing Process Optimization Specialist to join their team.Estimated Salary: $120,000 - $180,000 per year.Key Responsibilities:Design and implement new manufacturing processes to support customer products.Develop application software and tooling for complex machines and mechanical process steps within a...
-
Manufacturing Support Coordinator
hace 2 horas
Monterrey, Nuevo León, México Epicor A tiempo completoEpicor Software is a leading technology company dedicated to helping businesses thrive. With over 45 years of experience, we've established ourselves as a trusted partner for organizations seeking to streamline their operations and boost efficiency.As a Manufacturing Support Specialist at Epicor, you'll play a vital role in delivering exceptional service to...
-
Test Manufacturing Optimization Specialist
hace 3 días
Monterrey, Nuevo León, México Celestica Inc. A tiempo completoCelestica Inc. is offering a challenging opportunity for a skilled Test Manufacturing Optimization Specialist to join our team in Monterrey, Mexico.As a Test Manufacturing Optimization Specialist at Celestica Inc., you will play a crucial role in optimizing test processes and equipment solutions for manufacturing, focusing on productivity improvements to...
-
Manufacturing Support Analyst
hace 3 semanas
Monterrey, Nuevo León, México Mondelez International A tiempo completo**Drive Operational Excellence at Mondelez International**Key Responsibilities:Execute initiatives through I2M and IIM processes to ensure effective execution, coordination, tracking, and communication of change related to new and existing products, packaging, and processes.Support project development and execution by providing critical inputs, creating...
-
Lean Manufacturing Specialist
hace 4 semanas
Monterrey, Nuevo León, México Nemak A tiempo completoLean Manufacturing SpecialistAt Nemak, we are committed to fostering a culture of innovation and cross-cultural teamwork. As a Lean Manufacturing Specialist, you will play a key role in implementing and training lean core tools, identifying cost reduction opportunities, and driving plant-wide improvements.Main ResponsibilitiesDevelop and implement lean core...
-
Electrical Manufacturing Specialist
hace 7 días
Monterrey, Nuevo León, México Schneider Electric A tiempo completoRole OverviewSchneider Electric is seeking an Electrical Manufacturing Specialist to join our team in Apodaca, Mexico. This 12-month opportunity will provide you with hands-on experience in a manufacturing site that prioritizes technology and continuous improvement.ResponsibilitiesTechnical Support: Provide expertise to the Quality team by analyzing...