Manufacturing Support Coordinator

hace 4 horas


Monterrey, Nuevo León, México Epicor A tiempo completo

Epicor Software is a leading technology company dedicated to helping businesses thrive. With over 45 years of experience, we've established ourselves as a trusted partner for organizations seeking to streamline their operations and boost efficiency.

As a Manufacturing Support Specialist at Epicor, you'll play a vital role in delivering exceptional service to our clients. Your primary responsibilities will include:

  • Providing expert technical support and guidance to clients through various communication channels.
  • Collaborating with clients to troubleshoot technical issues and resolve problems efficiently.
  • Maintaining high service quality standards and ensuring timely issue resolution.

To excel in this position, you'll need:

  • Proficiency in English, both written and spoken.
  • A degree in a manufacturing-related field or equivalent experience.
  • Demonstrated expertise in aligning technology solutions with business needs.
  • Familiarity with ERP systems is highly desirable.
  • A minimum of three years of related experience, although prior experience is not essential.

In addition to the skills mentioned above, you should possess:

  • Strong analytical, troubleshooting, and problem-solving skills.
  • The ability to work independently with minimal supervision.
  • A willingness to learn and adapt to new technologies.

This role offers an excellent opportunity to develop your skills and advance your career. By joining our team, you'll have access to ongoing training and development opportunities that will help you grow professionally.

Key Highlights:

  • Competitive salary: $27,000 - $28,000 per month
  • Full-time employment
  • Comprehensive benefits package
  • Opportunities for professional growth and development

Our ideal candidate is someone who is passionate about delivering exceptional customer service and is committed to continuous learning and improvement. If you're a motivated and results-driven individual looking for a challenging and rewarding role, we encourage you to apply.



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