Customer Experience Manager

About UsIkea is a leader in the home furnishings industry, dedicated to creating a better everyday life for the many people.Our TeamWe are seeking an experienced Customer Contact Centre Team Leader to join our team. As a key member of our operations team, you will be responsible for ensuring customer satisfaction and improving overall shopping...

About OPINATOR and this role:We're a high-tech company that develops and markets a cloud-based platform specialized in Customer Experience and Digital Marketing.You will join a digital global company with a dynamic culture based on training, transparency, responsibility, attention to detail and customer focus.As a Customer Experience Manager you will have 3...

About the Role:We are seeking a highly skilled Customer Experience Manager to join our team at Amazon Mexico. The ideal candidate will be responsible for leading the strategic and tactical actions to improve the customer experience, working relentlessly to identify opportunities for improvement and implementing effective solutions.Key Responsibilities:Act as...

Job DescriptionWe are seeking an experienced Customer Experience Manager to join our retail operations team. In this role, you will be responsible for ensuring the satisfaction of all customers who contact us directly through our contact centre.Your key responsibilities will include:Reporting to the Customer Contact Centre Manager Mexico, Ikano Retail and...

About the RoleWe're seeking a skilled and innovative Global Customer Experience Manager to join our team at Reckitt. This role offers an exciting opportunity to shape the heart of our customer experience, nurturing multicultural teams to cultivate excellence in everything we do.Your primary responsibility will be to champion our customer-first approach,...

**Job Overview:**We are seeking a highly skilled Customer Experience Operations Manager to join our team at MaryRuth. This individual will play a critical role in ensuring seamless coordination and optimal performance between workforce operations and customer support systems.**Key Responsibilities:Track and analyze the automated self-service system's...

Cisco is seeking a skilled Senior Customer Experience Manager to join our team. As a key member of our support organization, you will be responsible for delivering exceptional customer experiences that drive business growth and retention.This role requires a strong understanding of network and application protocols, as well as experience with cloud/SaaS...

At Servicios Comerciales Amazon Mexico S. de R.L. de C.V., we're looking for a skilled Customer Experience Manager to join our team. This role is perfect for someone with 5+ years of experience in account management, project or program management, or buying.About the JobIn this role, you'll be responsible for overseeing the product portfolio of selected...

About the RoleWe are seeking an experienced Digital Customer Experience Manager to join our team in Mexico City. The ideal candidate will have a strong understanding of CRM and marketing automation solutions, with a focus on design and delivery of CRM campaigns for our clients.Key ResponsibilitiesExecute daily CRM and marketing automation campaigns,...

The OpportunityWe are seeking an experienced Senior Manager to lead our customer experience platforms, driving innovation and excellence in omni-channel strategy and operations.The RoleDevelop and implement omni-channel strategies using Salesforce to enhance customer experience across multiple touchpoints.Configure and optimize Salesforce Omni-Channel...

Job OverviewAs a Customer Experience Solutions Manager at Thomson Reuters, you will play a crucial role in driving the successful delivery of complex UX Engineering programs and projects. With a strong focus on customer satisfaction and experience, you will lead cross-functional teams to develop innovative solutions that meet the evolving needs of our...

Job OverviewWe are seeking a skilled Customer Experience Consultant to join our Professional Services team at Zendesk. As a key member of our team, you will play a vital role in delivering exceptional customer experiences by advising and guiding our enterprise customers as they onboard and configure our platform.This is an exciting opportunity to work with a...

Voyagu is a fast-paced, dynamic travel agency based in the US, with operational hubs in Mexico City and Warsaw.We're seeking a highly skilled Client Satisfaction Manager to lead our customer support team and drive exceptional service delivery.Key Responsibilities: Lead and mentor the customer support team to ensure high performance and excellent service...

We are seeking a highly motivated and results-driven Customer Success Manager to join our team in the Mexico Region. As a Customer Success Manager, you will be responsible for supporting targeted and comprehensive customer accounts to ensure a successful customer journey experience. You will work closely with the Customer Success Team, Technical Support &...

With a strong focus on delivering exceptional customer experiences, OpenTable is seeking an experienced Support Manager to lead a team of Customer Service Supervisors.The ideal candidate will have a proven track record of developing and coaching teams to achieve high levels of performance, with a keen eye for detail and a passion for continuous...

Ria's mission is to provide exceptional service excellence and reliable remittance payment solutions. As the second-largest global money transfer company, Ria Money Transfer offers competitive and efficient services worldwide.The Customer Care Supervisor plays a crucial role in building and leading a high-performing team, fostering staff behaviors to achieve...

Job OverviewWe are seeking an experienced Global Sales and Customer Experience Manager to join our team at Chiesi Group.About the RoleThis is a key leadership position responsible for driving sales growth and delivering exceptional customer experiences in assigned territories. The ideal candidate will have a strong track record of achieving sales targets,...

Unlock Customer Delight with ZendeskWe're seeking a skilled Customer Experience Transformation Specialist to join our team at Zendesk. In this role, you'll be responsible for driving the design and configuration of our product to meet the evolving needs of our enterprise customers.As a key member of our Professional Services team, you'll work closely with...

Customer Experience Strategy LeadNexInfo, a premier consulting company founded in 1999, delivers expert services to small, medium, and large enterprises. Whether you're a Fortune 1000 company or a start-up, NexInfo helps achieve Operational Excellence through a blend of Business Process and Software Consulting Services.The RoleWe seek an experienced Senior...

Job Title: Senior Customer Service ManagerJob Overview:As a Senior Customer Service Manager at Marken, you will play a vital role in providing exceptional customer service and operational support. You will oversee daily operations, ensuring timely completion and adherence to company standards.Key Responsibilities:Oversee daily customer service operations and...