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Logistics Operations Manager
hace 2 meses
**Job Summary**
The Operations Manager at Wexpand will play a critical role in ensuring the success of our operations and team. As a key member of our logistics team, you will be responsible for providing leadership and guidance to our dispatchers and drivers, ensuring that our customers receive timely and efficient service.
**Key Responsibilities**
- Schedule and dispatch drivers to pick up and deliver loads to and from customers
- Coordinate and modify daily routes to accommodate the needs of customers
- Monitor any sudden route changes or road construction issues and establish new routes for timely deliveries
- Assist drivers with routing directions and communicate proper execution
- Maintain high compliance to dispatch standards and operating procedures
- Communicate specific freight requirements and procedures to drivers
- Update customer web portals with up-to-date load information
- Manage paperwork and necessary documentation
- Actively participate in problem resolution with the team members and different departments
**Requirements**
- English Proficiency
- Attention to Detail is a MUST
- 5-8 years of successful Operations/Loan Management experience
- Experience in the transportation/3PL industry required
- Proven leadership experience in fast-paced environments with rapidly changing priorities
- Able to plan and organize well as an individual and as a team player
- Possess high levels of energy and initiative; strong work ethic and ability to self-manage
- Must have strong communication skills over the phone and written communications
- Possess good problem-solving skills - able to understand and meet customer needs (internal and external)
- Able to work an extended schedule including weekend activities as is necessary
- Intermediate proficiency in Microsoft Excel functions is required
**What We Offer**
- Competitive Salary
- Build your resume in an International Company
- Friday Lunch
- Amazing Workspaces
- Mental health events
**Job Type:** Full-time, Permanent
**Salary:** $15, $18,000.00 per month
**Benefits:**
- Free drinks
- Flexible hours
- Option to indefinite contract
- Health insurance
**Schedule:** 8-hour shift
**Additional Pay:** Annual bonus
**Language:** English (Required)
