Sales Support Professional
hace 6 días
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This Sales Support Professional role is an exciting opportunity to join our dynamic team at Johnson Controls. As a key player in our sales support function, you will be responsible for managing the entire order-to-cash process, from initial inquiry to final delivery.
">Main Responsibilities:
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- Manage all aspects of order processing, including inputting orders into the system, tracking delivery status, and resolving any issues that may arise.
- Develop and maintain strong relationships with customers, providing proactive communication and timely updates on order progress.
- Collaborate with internal teams to resolve backorders and ensure timely delivery of products.
- Effectively handle customer complaints and concerns, providing professional solutions and escalating issues when necessary.
">Qualifications:
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- Bachelor's degree in business, international relations, or a related field.
- Minimum 1 year of experience in a similar role, preferably in a manufacturing environment.
- Excellent communication and problem-solving skills, with a strong focus on customer satisfaction.
- Proficiency in MS Office and ability to learn new systems quickly.
">Benefits
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We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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