ELECTRIFICATION Pre-Sales Support

hace 3 semanas

San Pedro Garza García, Nuevo León, México ABB A tiempo completo
ELECTRIFICATION Pre-Sales Support

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
That's our story. Make it your story.

This position reports to

EL Sales Support Special.-Sales Process

Your role and responsibilities

In this role, you will have the opportunity to support the Sales organization and its customers in determining the most technically appropriate and cost-effective solutions. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions for the applied products and technology.

The work model for the role is: #L-Hybrid

This role is contributing to the ELECTRIFICATION team and stakeholders.

You will be mainly accountable for:

• Provide pre-sales support for ABB electrical distribution and control products

• Promote ABB Sales opportunities by providing timely competitor-to-ABB product cross-reference support

• Assist customers and sales with accurate product selection for the intended application use (form, fit, and function)

• Interact with Technology (R&D), Supply Chain (factory) and Product Management to provide commercial solutions
for customers

• Work cross functionally with global teams

• Document customer cases and actions using case tracking tool, Salesforce

• Answer customer phone calls as needed

Qualifications for the role

- Bachelor of Science Degree in Electrical, Mechanical or other Engineering or relevant equivalent experience.
- Minimum of 5 years with ABB and GE products
- In depth knowledge of ABB and GE and competitor residential, distribution, and control products, including load
- centers, transformers, modular metering, industrial breakers, panel boards, motor control, pushbuttons, safety switches,
- and programming MODBUS
- Strong team orientation and strong interpersonal skills.
- Strong oral and written communication skills to effectively communicate in English with US Customers via the
- phone and email.
- Ability to work with all levels of the organization.

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

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