Clinical Specialist

hace 7 días


Xico, México Boston Scientific Corporation A tiempo completo
Job Summary

We are seeking a highly skilled Clinical Specialist to join our team at Boston Scientific Corporation. As a Clinical Specialist, you will be responsible for promoting our company's products through education and training of current and potential customers.

Key Responsibilities
  • Provide clinical support to customers, including troubleshooting, programming, and patient follow-up for our products.
  • Assist in the education of customers on the merits and proper clinical usage of our products through presentations and demonstrations.
  • Attend unit implants in hospital accounts and perform patient follow-up to ensure customer and patient success with our products.
  • Collaborate with Sales Representatives to meet with existing and potential clients to identify their clinical needs and discuss how our products can help them achieve their goals.
  • Develop business relationships with hospital personnel through casual conversation, meetings, and participation in conferences.
  • Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions.
  • Manage and provide technical support for clinical trial activity within assigned territory.
  • Provide initial and continuous training, education, and support for clinical center personnel on clinical trial protocol, clinical process, products, and features under investigation.
Requirements
  • Bachelor's degree in a relevant field, such as Biomedical Engineering, Nursing, or Hemodynamic Technician.
  • Strong business and administration skills.
  • Microsoft Office proficiency.
  • Availability to travel.
  • Excellent people skills and relations.
  • English language proficiency (B2 or above).
  • Full schedule availability.
  • Sales experience or interest.
  • Result-oriented.
  • Customer service skills.
  • Teamwork and collaboration skills.
  • Sense of urgency.
Quality System Requirements

In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

For those individuals that supervise others, the following statements are applicable:
  • Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
  • Establishes and promotes a work environment that supports the Quality Policy and Quality System.

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