Medical Recovery Specialist
hace 4 semanas
La Cellular Performance Institute, ubicada en Playas de Tijuana, busca especialistas en recuperación médica para garantizar que los pacientes reciban un seguimiento adecuado, respondan a sus preguntas y preocupaciones, y coordinen el cuidado necesario para asegurar una recuperación exitosa y/o establecer el plan terapéutico apropiado para su regreso.
Nos consideramos por muchos la institución de primer nivel mundial para tratamientos de células madre y manufactura. Nuestra ola semanal de clientes incluye atletas profesionales de UFC, NFL, MLB y más.
Responsabilidades:
- Conducir llamadas de seguimiento con pacientes, abordar preocupaciones médicas, proporcionar orientación y coordinar cualquier ajuste necesario en el tratamiento o referencias.
- Atender las quejas al escuchar activamente las preocupaciones de los pacientes, proporcionar información clara y asegurarse de que se sientan comprendidos.
- Evaluar cada caso de paciente para determinar si es dentro de su área de expertise. Si es necesario, colaborar con el equipo médico y departamentos para asegurar atención oportuna y completa.
- Ayudar actividades de otros departamentos según sea necesario y colaborar con miembros del equipo para asegurar eficiencia y alcanzar objetivos.
- Completar métricas semanales para control interno para evaluar rendimiento e identificar áreas de mejora.
Requisitos:
- Título de medicina y licencia profesional.
- Dominio avanzado de inglés (90%) - conversacional y escrito.
- Domino en MS Office (Word, Excel, PowerPoint) y uso de Internet.
Beneficios:
- Salario competitivo. $10USD por hora.
- Jornada laboral de 8 horas.
- Bono anual de senioridad.
- IMSS.
- Otros beneficios.
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