Data Insights Specialist for Commercial Operations
hace 10 horas
At ABB, we are dedicated to addressing global challenges. Our core values - care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Job DescriptionThis role reports to the EL Customer Operations Manager and is part of the ELECTRIFICATION team. As a Data Insights Specialist, you will support the development of data-driven insights by assisting in the creation of reports and dashboards using SQL and Power BI.
Your Role and Responsibilities:- Data Analysis: Assist with data extraction and analysis using SQL and business intelligence tools such as Power BI. Support the BI team by collecting data related to order management, order-to remittance, disputes, internal performance metrics, and more.
- Dashboard Creation: Build and maintain dashboards to visualize key business metrics. Provide insights into operational performance and help identify trends or areas for improvement across commercial operations.
- Data Monitoring: Monitor and report on order and backlog data to support distribution center operations. Ensure management has visibility into data that highlights performance gaps or new opportunities to enhance customer satisfaction and revenue generation.
- Bachelor's degree from an accredited college
- Intermediate knowledge of SQL for querying databases (experience with Snowflake is a plus)
- Familiarity with business intelligence tools such as Power BI
- Strong analytical skills and attention to detail
- English language proficiency is mandatory
- Ability to work with large datasets and produce clear, actionable insights
- Effective communication skills to collaborate with the team and present data findings
- Willingness to learn and grow within the BI field
- Retirement plan
- Life insurance
- Accident insurance
- Paid Parental leave (gender neutral)
- Wellbeing program
- Dental Insurance
- Flex days
- Employee Assistance Program (EAP)
- Development platforms: Spark, Harvard
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