HR Operations Specialist

hace 2 semanas


San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

Job Summary:

We are seeking an experienced HR Operations Specialist to join our team at Johnson Controls. In this role, you will be responsible for providing support to maintain employee records in the HCM system, including follow-up to approvals, clarifying information or correcting data.

Main Responsibilities:

  • Provide transactional support to maintain employee records in the HCM system
  • Troubleshoot and resolve day-to-day issues with related vendors (Hewitt, Fidelity, AON, The Work Number)
  • Support M&A, divestitures, reorganizations
  • Retrieving EE documents from Documentum per request of Legal department (Subpoenas) or per HR Request
  • Escalation of VOE/VOI requests when third party cannot provide information
  • Generate and distribute ad-hoc internal reports (Corporate Affairs, Gates - Only Mexico)
  • Implement mass compensation changes in Workday
  • Support testing for systems enhancements related to HRSSC operation

Requirements:

  • Bachelor's Degree in HR, Finance, Business or related field required
  • 1 to 3 years of working experience in a HR Service Center or HR operations
  • High English Proficiency (written and spoken), capable of delivering presentations and coordinating work teams in English. Other languages such as French, Portuguese are desirable
  • Excellent oral and written communication skills and interpersonal skills
  • Ability to work in multiple projects successfully and simultaneously
  • Ability to understand and develop successfully partnerships with customers
  • High Customer Service orientation
  • Excellent organizational skills and ability to track and follow up
  • Excellent attention to details
  • Experience on core HR operations processes
  • Experience in Workday / ServiceNow

Estimated Salary Range: $60,000 - $80,000 per year


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