Tire Product Specialist
hace 7 horas
This is an exciting opportunity to join Continental as a Tire Product Specialist, where you will play a key role in ensuring the efficient and accurate processing of customer orders. About the Job
We are looking for a highly motivated and organized individual to join our team as a Tire Product Specialist. In this role, you will be responsible for reviewing and validating customer orders, accurately entering them into the order management system, and maintaining clear communication with customers at all times.
Main Responsibilities:
- Order Capture
- Review and validate customer orders to ensure all information is accurate and complete.
- Accurately enter orders into the order management system.
- Ensure all orders are correctly recorded and ready for processing.
- Maintain clear and professional communication with customers at all times.
- Analysis of Reports and KPIs
- Customer Management
- Act as a facilitator for the customer by constant communication to understand & anticipate their needs, make proposals, do follow ups on orders, etc.
- Analyze data related to order handling and generate regular reports for Customer.
- Active Sales
- Actively seeking out new customers rather than waiting for them to come to you increases the number of potential sales opportunities.
- Provides immediate feedback from potential customers, allowing for quick adjustments in sales strategies and tactics.
- Share information about active discounts.
- Credit Notes and Rebilling
- Development and Implementation of Internal Projects
- Required Knowledge:(Technical, Specialized, and/or Methodical)
- Customer Centricity (I&E)
- SAP Applications
- Data IT Tools: Microsoft Office (Excel, Word, PowerPoint)
- Client knowledge
- Inventory management
- Data-requirements gathering, validation and Analysis
- Product Knowledge
- KPI Management
- Business Knowledge
- Education / Certification:Bachelors Degree (4 year college) + Field specific Certification if needed
- Professional Experience:0 to 3 years
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