Product Specialist Lead
hace 3 días
Role Overview
We are looking for a highly skilled Product Specialist to join our team at Brokerkit. This is a full-time remote role that offers a competitive salary and the opportunity to work on a successful SaaS product.
Job Summary
The Product Specialist will be responsible for maintaining and driving engagement of our SaaS application, working closely with the Product team to ensure the app meets customer needs. The ideal candidate will have strong written and verbal skills, excellent problem-solving abilities, and experience with low-code and no-code workflow development using tools like n8n and Zapier.
Responsibilities
- Conduct thorough product QA testing to identify areas for improvement
- Assist in writing PRDs (Product Requirement Documents) to define product requirements and features
- Develop and implement low-code and no-code workflows using n8n and Zapier to automate tasks and improve efficiency
- Create reports using SQL to analyze data and inform product decisions
- Collaborate with the Content team to develop and refine help articles and optimize Customer Support AI chatbot responses
Requirements
- Strong written and verbal skills in English
- Excellent learning new technology and adapting to changing requirements
- Good writer with experience in creating engaging content
- Workflow automation experience with no-code or low-code tools like n8n, Make, or Zapier
- Experience with leveraging AI tools for automation and optimization
- A resourceful problem-solver who can achieve substantial results with minimal direction
- High attention to detail and diligence
Preferred Qualifications
- B2B SaaS experience
- AI agent workflow development experience with low-code tools
- Software business analysis experience, including requirements writing and QA
- Ability to write SQL and create effective database queries
- Basic knowledge of software development tasks, including Git, HTML/CSS, APIs, and code camp training
- Marketing content development and video editing experience
Compensation and Benefits
This is a full-time remote role as an international contractor. You will be paid hourly in USD based on your logged hours, with a monthly salary range of $1500-2100 commensurate with work experience. You will also receive benefits, including a 1-hour break and flexible working hours within the US central or mountain timezone.
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