Chief Operating Officer and Transformation Director

hace 1 semana


Xico, México Citi A tiempo completo

Job Summary

Citi is seeking a highly experienced and skilled Transformation Leader to join our team. As a key member of our Technology organization, you will be responsible for driving business transformation and operational excellence across the organization.

Key Responsibilities

  • Develop and execute a comprehensive technology transformation plan, including strategic and operational improvement initiatives.
  • Plan and orchestrate technology agendas for employee engagement and communication, with a focus on achieving high standards of employee engagement and fostering a culture of innovation and excellence.
  • Provide support to the GCT Head and act as principal delegate for strategic and operational governance, facilitating coordination across the Technology leadership team.
  • Engage key stakeholders to ensure alignment, clarity, and support of business priorities, and proactively escalate matters related to workforce management, resource allocation, and operational issues.
  • Manage organizational KPIs, leading operational efficiencies and defining the Balance scorecard.
  • Manage area financials, vendor contracts, and technology operating models to comply with P&L and productivity targets.
  • Promote cultural change for transformation, advocating the adoption of new methodologies and tools.
  • Manage the execution portfolio through project management discipline, ensuring process adherence and disciplined execution.
  • Manage demand management and prioritization processes to assign efficient investment allocation and aligned priorities.
  • Lead the vendor management function for the Technology area.
  • Ensure the IT organization defines and implements its business plan and goals to support the strategy and goals of the organization.

Requirements

  • 15+ years of experience in technology planning, with extensive experience in business, functional, and people management.
  • Deep understanding of agile practices.
  • Budget management, risk, and control management, influencing skills.
  • Managerial experience.

Education

Bachelor's/University degree, Master's degree preferred.

Citi is an Equal Opportunity Employer

Citi is committed to diversity and inclusion. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.



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