Mechanical Repair Specialist

hace 4 semanas


Cancún, Quintana Roo, México KONE A tiempo completo

About the Role:

We are seeking a skilled Mechanical Repair Specialist to join our team at KONE. As a key member of our service operations, you will be responsible for performing all service operations on site, ensuring customer satisfaction through quality of service and proactive communication.

Key Responsibilities:

  • Perform all service operations on site, adhering to service contract requirements, company policies, and KONE processes.
  • Manage customer relationships through quality of service and regular communication, ensuring accurate and timely back reporting of work performed.
  • Identify and mitigate site risks, taking immediate action when necessary and escalating procedures as required.
  • Execute service visits, including planned maintenance, callouts, and service repairs, respecting schedules and quality standards.
  • Plan workload effectively, raise sales leads, and submit timely reports and time sheets.
  • Manage proximity stock, identify spare needs, and request spares from supervisors.
  • Contribute to the ongoing improvement of products, methods, and safety through feedback to the PCM organization and supervisors.

Requirements:

  • Engineering or technical career in mechanical, electro-mechanical, or similar.
  • At least 3 years of experience in a similar role.
  • Previous experience in a similar industry.
  • Good knowledge in major repairs.

What We Offer:

KONE offers a dynamic work environment where you can share your passion and energy to make a positive impact on our customers and your career.


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