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Lead Technical Business Solutions Analyst
hace 2 meses
We are seeking an experienced Lead Technical Business Solutions Analyst to partner closely with the Product Management team to migrate our products to a strategic Entitlement solution, providing real-time access to our customers at the moment of purchase.
This role will be part of a Scrum team and will serve as the point of contact between business and the Engineering/Delivery team.
Key Responsibilities- Elicitation, analysis, validation, and documentation of clients' business needs and requirements.
- Developing and improving business processes within the technology and business organizations, understanding client requirements, specifying and analyzing these to a sufficient or expert level of detail to ensure clarity of definition.
- Recommending and validating technical solutions to meet requirements based on understanding of how technical solutions will impact the business and stakeholders.
- Working on significant & unique issues requiring evaluation of intangibles and using expertise to provide solutions to complex problems.
- Building and maintaining a relationship with internal or external customers; may include collaborating with Professional Services & outsourcing functions.
- Researching and analyzing current processes and recommending tools for implementation within a project department or division that meets user requirements and is cost-effective.
- Ensuring that implementation follows the design and directing modifications of the design, along with ensuring system assurance methodology is followed.
- Proactively identifying, recommending, and implementing improvements to the process.
- Developing extensive understanding of multiple Thomson Reuters technologies, products, and services.
You're a fit for the Lead Technical Business Solutions Analyst role if your background includes:
Knowledge & Skill
• In-depth understanding of a Business Unit or function
• Works on issues of a diverse scope where analysis of situations requires skills and understanding of current industry trends
Scope of Impact
• Leads significant projects, programs, and business initiatives, demonstrating creativity and ingenuity
• Provides specialist advice to middle and senior management to resolve complex issues.
Strategic Planning & Decision Making
• Anticipates customer needs; assesses requirements and identifies new solutions
• Solves complex problems which may be multidisciplinary or require an in-depth evaluation of variable factors
Customer Focus (Relationships - Internal/External)
• Develops strong relationships and negotiates with key internal and external customers to identify future needs
• Communicates difficult and complex concepts effectively by altering communication style to the audience
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.
Purpose-Driven Work: We have a superpower that we've never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency.
At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services – Reuters.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion.
Accessibility
We are committed to creating an inclusive environment where everyone has the opportunity to succeed. We seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
