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We are seeking a highly skilled Solution Engineer to join our team at Infobip. As a key member of our regional team, you will play a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation.
Key ResponsibilitiesAs a Solution Engineer, you will participate in the activities for Infobip's solution proposals, own the solution design, delivery, and integrations, and improve the current solutions. To deliver the desired business results, you will collaborate with the HQ and regional teams and act as a technical opportunity lead or assist more experienced colleagues.
Key Activities- Understand customers' businesses and identify Infobip solutions and products that can help them evolve their business.
- Design new and innovative solutions to meet customers' business needs.
- Collect technical requirements and design technical solutions and service integration plans.
- Handle technical and security questionnaires.
- Conduct captivating demos and POCs.
- Conduct scoping exercises and provide service quote estimation.
You will deliver comprehensive and precise technical documentation, configure and customize Infobip solutions to meet customers' business requirements, and ensure all projects are delivered on time, within scope, and budget, and exceeding customer expectations.
Continuous DevelopmentYou will contribute to internal initiatives and focus on continuous development by documenting solutions and best practices, sharing them within the department, and maintaining a comprehensive understanding of Infobip's products and solutions.
