Enterprise Deployment Specialist for Hospitality Solutions in Mexico
hace 1 mes
We are seeking an experienced Enterprise Deployment Specialist to join our team in Mexico. As a key member of our implementation team, you will be responsible for ensuring the successful deployment of our hospitality solutions to enterprise customers.
Key Responsibilities- Analyze customer needs and configure tailored solutions to meet their unique specifications and functional requirements.
- Perform system installations and upgrades, and deliver training to ensure a smooth transition and positive user experience.
- Manage end-to-end implementation projects, including on-site system testing, equipment setup, and user support.
- Collaborate with internal teams to resolve customer issues and enhance system performance.
- Bilingual in English and Spanish, with excellent communication and problem-solving skills.
- Minimum two years' experience in Hospitality or Hotel IT industry or related field.
- Experience with hospitality POS systems, demonstrating advanced knowledge of system functionalities, troubleshooting, and user support.
- Proficient in Microsoft and Windows operating systems for enterprise-level projects.
- Ability to travel up to 75% within the Americas region, with occasional periods of up to six weeks for project execution.
- Bachelor's Degree from an accredited college or university in a technical, hospitality, or business field.
The estimated annual salary for this role is approximately $60,000 - $80,000 USD, depending on experience and qualifications. We offer a competitive benefits package, including health insurance, retirement plan, and opportunities for professional growth and development.
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