Collections and Financial Operations Specialist
hace 2 días
At Ep America, Inc., we are a global freight forwarding company dedicated to delivering exceptional services and fostering a dynamic work environment.
Job Description: Collections SpecialistWe seek an experienced and skilled Collections Specialist to join our team in Monterrey. As a key member of our organization, you will play a vital role in ensuring the financial health of our company.
Main Responsibilities:- Conduct collection calls to internal and external customers, maintaining a professional and customer-centric approach.
- Perform bank reconciliations using SAP to ensure accurate financial records.
- Assist in sending account statements as requested by valued customers.
- Utilize advanced MS Excel skills to create databases, perform financial analysis, and generate reports from high volumes of data.
- Log and maintain system data using platforms like Salesforce and SAP.
- Provide internal administrative support through our ticket platform, ensuring seamless communication and issue resolution.
- 1-4 years of experience in collections roles, demonstrating a strong understanding of collection practices and principles.
- Proficiency in using ERP systems, with experience in SAP being a plus.
- Advanced skills in MS Excel, enabling efficient data management and financial analysis.
- Strong attention to detail and organizational abilities for accurate record-keeping.
- Excellent communication skills for effective engagement with customers and internal teams.
- Team player with a passion for delivering outstanding service and contributing to a collaborative work environment.
We value a true entrepreneurial spirit and believe in exceeding standards. Our commitment to work-life balance and talent-oriented career development sets us apart as an employer of choice.
What We Offer:- Exciting challenges that encourage personal and professional growth.
- A culture that celebrates innovation, accountability, and a winning mindset.
- Work-life balance that respects your well-being and fosters a positive lifestyle.
- Opportunities for career advancement and skill enhancement in a talent-focused environment.
Our estimated salary range for this position is $15,000 - $20,000 per month, depending on your qualifications and experience. If you're passionate about collections and financial operations, we encourage you to apply.
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