High Jewelry Operations Coordinator

hace 6 días


Mexicali, Baja California, México Van Cleef & Arpels A tiempo completo
Job Description

Job Title: High Jewelry Operations Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented High Jewelry Operations Coordinator to join our team at Van Cleef & Arpels. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our boutique, including inventory management, customer service, and administrative tasks.

Key Responsibilities:

  • Inventory Management: Coordinate the annual inventory, daily reconciliation, cycle counts, and safe organization to ensure a fluid sales process and a seamless client experience.
  • Paperwork and Administration: Prepare paperwork for accounting in a timely manner, organize and prepare for weekly and monthly audits, and provide assistance when requested by the finance and auditing teams.
  • Stock Management: Manage shipping and receiving, transfer cockpit, and ensure 100% tagging accuracy.
  • Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve any issues in a timely and professional manner.
  • Support: Support all aspects of operations, including boutique maintenance, supply ordering, and any needs to facilitate the sales process.
  • Policy and Procedure: Ensure all paperwork is in line with RNA policies and VCA policies and processed in a timely manner as established by Management.
  • Communication: Maintain clear, concise, and organized communication with the team, Store Director, and vendors.

Requirements:

  • Education: Bachelor's degree or four years of related experience in administration, operations, and customer service.
  • Skills: Ability to work under pressure, multitask, and remain organized with multiple projects; proficiency in Microsoft Office programs; ability to sit for long periods; excellent communication and organization skills.
  • Experience: Previous experience in a similar role, preferably in the luxury retail industry.

What We Offer:

Van Cleef & Arpels offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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