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Front Desk Coordinator

hace 2 meses

Ciudad de México, Ciudad de México American Dentist Riviera Maya A tiempo completo
About American Dentist Riviera Maya

We are a leading dental clinic committed to providing exceptional oral care services. Our team is passionate about creating beautiful smiles and delivering top-notch customer service.

Job Summary

We are seeking a highly skilled and experienced Front Desk Coordinator to join our dynamic team. As a key member of our front desk operations, you will be responsible for managing patient appointments, providing exceptional customer service, and promoting our dental services and products.

Responsibilities
  • Greet patients as they arrive at the clinic and direct them to the appropriate areas.
  • Manage patient appointments and ensure the smooth flow of the clinic's schedule.
  • Handle patient registrations and update their information in our database accurately.
  • Process payments and insurance claims efficiently.
  • Maintain cleanliness and organization at the front desk area.
  • Assist with administrative tasks such as filing, faxing, and photocopying.
  • Collaborate with other team members to ensure the highest level of patient satisfaction.
Additional Responsibilities
  • Initiate outbound calls to potential clients to discuss our dental services and products.
  • Ensure a seamless customer experience by utilizing multiple communication channels.
  • Meet and exceed sales targets and KPIs.
  • Maintain accurate records of interactions and sales.
Requirements
  • Fluency in English (required).
  • Proven experience in sales or telemarketing.
  • Excellent communication and interpersonal skills.
  • A positive attitude and a passion for sales.
  • Ability to thrive in a fast-paced environment and meet targets.
Benefits
  • Competitive base salary.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative work environment within a reputable dental clinic.
  • Parking facilities available.