Terminal Operations Manager
hace 1 día
Job Summary
Charger Logistics Inc. is a world-class asset-based carrier with a strong presence in North America. As a Terminal Operations Manager, you will play a crucial role in overseeing the daily operations of our facility, ensuring seamless logistics and transportation services to our customers.
Key Responsibilities
- Coordinate and oversee all functions of the facility, including maintenance, dispatching, and communication with drivers.
- Oversee daily operations to ensure timely deliveries, excellent customer service, and compliance with all applicable laws and regulations.
- Manage daily operations of inbound and outbound logistics, maintaining accurate records for analysis purposes.
- Mentor, coach, and develop staff while managing operations, dispatch, and customer support.
- Enforce understanding and compliance with all Company policies and procedures, safety rules, and government regulations.
- Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.
Requirements
- 5-8 years of successful Operations or Customer Service Management experience.
- Experience in the transportation/3PL industry required.
- Bachelor's degree in business, transportation, or related field; or equivalent experience is a plus.
- Proven leadership experience in fast-paced environments with rapidly changing priorities.
- Able to plan and organize well as an individual and as a team player.
- Possess high levels of energy and initiative; strong work ethic and ability to self-manage.
- Strong communication skills – in face-to-face, over the phone, and written communications.
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