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We are seeking a skilled Service Desk professional to join our team at Tata Consultancy Services (TCS). As a global leader in IT services, consulting, and business solutions, we provide innovative and delivery-centric services to our clients.
Key Responsibilities:- Provide onsite and desk-side support services to end-users, ensuring seamless IT operations.
- Support meeting room environments and video conferencing, ensuring high-quality collaboration.
- Manage printers, scanners, and other peripherals, ensuring efficient workflow.
- Support mobile devices, including iPads, iPhones, and Android devices, ensuring secure and reliable access.
- Perform end-user data backup and restoration as required, ensuring business continuity.
- Experience with call logging systems, such as SNOW, Remedy, or ETC.
- Good working knowledge of Windows and Microsoft SCCM.
- Fluent English language skills.
This is an exciting opportunity to join a leading IT services company and contribute to the success of our clients. If you are a motivated and skilled Service Desk professional, we encourage you to apply for this role.
