Tech Support Team Lead
hace 2 meses
**Atos Daimler Vehiculos**
We are seeking a highly skilled Tech Support Team Lead to join our team in N.L., Mexico. This is a full-time position that offers a competitive salary and excellent benefits package.
As a Tech Support Team Lead, you will be responsible for leading our Onsite Tech Support Team, ensuring seamless technical support for our clients. You will oversee the installation, maintenance, and repair of computer hardware and software systems, as well as provide top-notch customer service.
To succeed in this role, you will need to have:
- A minimum of 3 years of experience leading technical teams
- Intermediate English communication skills
- Excellent knowledge of PC, laptop, and cellphone management, including AD Domain administration and profile setup
- Experience supporting MS Windows SO and Office applications
- Strong understanding of hardware (desktop, laptop) support and TCP networks
- Basic knowledge of ITIL (desired)
- Excellent customer attention and availability skills
Benefits include:
- Caja de ahorro (savings account)
- Vales de despensa (food vouchers)
- Vales de restaurante (dining vouchers)
Other perks include:
- Rotativo schedule with 12-hour shifts
- Competitive salary range: $17,000.00 - $17,500.00 per month
- Licenciatura terminada (bachelor's degree) or higher
- Inglés (English) language proficiency desired
- Empleo presencial (on-site employment)
We look forward to hearing from qualified candidates who meet these requirements.
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