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Senior Order Operations Specialist
hace 2 meses
We are seeking a highly skilled and detail-oriented Order Operations Specialist to join our team at AspenTech. As a key member of our Order Operations fulfillment team, this person will be responsible for maintaining customer records, processing orders, and fulfilling license requests.
Key Responsibilities- Fulfillment of license requests and preparation of required licensing documentation
- Understanding of clients' product install base and license files
- Adherence to monthly closing deadlines and related tasks
- Assisting Accounts Receivable Administrator with reconciliation
- Compliance with Revenue Recognition policies and guidelines
- Understanding of documentation requirements for each process
- Ensuring applicable documentation is received and preserved as appropriate
- Administrative background with broad experience in Sales Support, Quote Generation, Order Processing, and working with Contracts
- Working knowledge of Accounting, Billing, and Invoicing
- 3+ years of experience in the software industry preferred
- College Degree Preferred
- Fluent in English
- Familiarity with Salesforce
- Exceptional and professional verbal and written communication skills
- Highly organized and detail-oriented
- Strong customer service and interpersonal skills
- Strong time management skills
- Ability to multi-task and handle often changing work requests
- Able to work independently
- Intermediate to advanced level in Microsoft Office Applications, in particular Microsoft Excel
- Ability to create and sustain effective professional relationships with members of other departments
- Knowledge of computer-based accounting systems and back-office business applications, i.e., Oracle or SAP
AspenTech is a leading industrial software partner that helps companies all over the world run safer, greener, longer, and faster. We are committed to innovation and excellence in our industry, and we are seeking talented individuals who share our passion for making a difference.
We are an Equal Opportunity/Affirmative Action employer and are committed to creating a diverse and inclusive work environment. We welcome applications from qualified candidates who are passionate about making a difference in our industry.