Network Architect
hace 7 días
Flo Networks, a leading provider of telecommunications services between the US and Mexico, is seeking an experienced Network Architect to join our Managed Services Team. This position can be based in Mexico.
The Role:
The Responsibilities:
• Provide support for the analysis, design, engineering, and implementation of innovative network solutions.
• Work on complex problems and provide innovative solutions.
• Manage and resolve customer fault, service outage and impairment events.
• Oversee the performance of day-to-day tasks to ensure network reliability, availability, and serviceability with minimal interruption.
• Support escalation of enterprise services (Internet, MPLS, SD-WAN, and managed security).
• Collaborate with third-party support and service vendors to ensure that the network, security, and SD-WAN services stay operational.
• Conduct technology tests and platforms homologation.
• Mentor team members on technical issues.
• Audit and troubleshoot top customer services and work with NetOps team to re-engineer designs and meet customer SLAs.
• Create low-level designs for connectivity and customer services.
Required Skills:
• Bachelor's degree in Telecommunications, Computer Engineering, or related field.
• 5+ years' experience managing network infrastructure.
• Extensive knowledge of network technologies (routing, switching, gateways, WAN, LAN, Wireshark, TCP/IP, OSPF, BGP, NAT, VPN, Firewalls, SSL, SSO).
• Previous experience working with IP/MPLS-based services: MPLS L3/L2 VPN, Metro Ethernet services.
• Network traffic analysis and troubleshooting experience.
• Possess exceptional customer service skills.
• Multi-task during events.
• Communicate effectively with managers, customers, and vendors.
• Solid understanding of L3 routing protocols (BGP, OSPF, ISIS).
• Experience keeping device firmware/software upgraded and patched.
• Experience with cloud networking in platforms such as Microsoft Azure, Amazon, and Google Cloud.
• Experience with networking hybrid environments (Cloud + On-premise).
• Experience with SD-WAN solutions.
• Strong relationship skills, demonstrated leadership, and ability to take the initiative and make decisions independently.
• Analytical and problem-solving skills.
• Experience in monitoring platforms and protocols (SNMP, Netconf, GNMI).
• CCNP or CCNA/JNCIA certifications - preferred.
• MPLS-TP knowledge (Ciena MCP) - preferred.
• Experience in tools and protocols for network issues troubleshooting (Wireshark, netflow, sflow, route views).
• Experience with Juniper/Cisco/Arista routing platforms.
• Bilingual - Fluent in English and Spanish.
Privacy Notice: Flo Networks does not use the personal information of job applicants for any purpose other than strictly the recruitment process.
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