Amazon Cost Planning Analytics Change Management Program Lead

hace 2 semanas

Xico, México Amazon A tiempo completo

Company Overview

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At Amazon, we are working to be the most customer-centric company on earth. To achieve this goal, we need exceptional talent with a passion for change management and analytics.

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About the Role

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We are seeking an experienced Program Manager to lead our Change Management program in International Engineering Services. This individual will play a critical role in managing Amazon's fast growth and technology innovation needs. The successful candidate will have a strong level of ownership, excellent analytical skills, and experience with project management, change management, and stakeholder engagement.

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Key Responsibilities:

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  • Align change management activities with the current Project Management Office (PMO) plan for Amazon projects.\
  • Own the process/tools and mechanisms for Change requests to be raised and evaluated within Service Level Agreements.\
  • Identify process defects through stakeholder feedback and audits, and facilitate cross-functional mechanisms to minimize defects in a measurable way.\
  • Review new change requests from corporate and site stakeholders against existing standards.\
  • Identify and address customer and business pain points by actively deep diving into data and operational processes and working with cross-functional teams.\
  • Work with Global Engineering Services and partner SMEs to identify cost reduction and cost avoidance opportunities through processes to evaluate change requests and facilitate lessons learned from changes at a network level.\
  • Lead process improvement projects and development of new tools to better support the business.\
  • Schedule and moderate multiple weekly standing meetings with internal teams to obtain or share information and approve changes; coordinate information between various teams in the organization.\
  • Flexibility to travel up to 10% across projects.\
  • Salary Range: $120,000 - $180,000 per annum.\
  • Location: Flexible work arrangements available, with potential for remote work.\
  • About the Team:\
  • The Change Management Team is a pillar within Central Services Team of International Global Engineering Services. Our focus is to drive a customer-friendly Change Management process and services to our internal customers, maximizing value to the business through multiplier effects of changes across the network.\
  • Requirements:\
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    • Bachelor's Degree.\
    • 4+ years of experience as a Program Manager in an engineering, NPI, design, or change management role.\
    • Proven analytical skills and tools (Excel, Power BI).\
    • Verbal and written communication skills in both Spanish and English languages (C1+).\
    • Preferred Qualifications:\
      • \
      • SQL, Power BI, or query/programming knowledge and experience.\
      • Experience working in a Fulfillment center (Engineering services, Operations, Process, or construction roles) or similar setups in other organizations.\
      • Good working knowledge of AutoCAD or any other Design Software (BIM360, Revit, etc).\
      • Experience engaging with stakeholders or customers locally and across diverse geographical locations.\
      • Ability to work independently, within tight timelines, and with a strong attention to detail.\
      • Excellent meeting management and facilitation skills.\
      • Strong critical thinking and analytical skills.\
      • Ability to support several projects at one time and accept re-prioritization as necessary.\
      • Ability to drive business decisions with cross-functional team collaboration and relevant analytical data.\
      • Proven experience challenging the status quo, identifying, and driving continuous improvement initiatives.\
      • Ability to tailor communication to a wide spectrum of members of the organization and explain technical concepts.\
      • German, French, Polish, Arabic, Turkish, Afrikaans, and Zulu are considered preferred qualifications.\
      • Masters in Engineering, Science/Technology, Business, or related field.\
      • Apply now and join our dynamic team\
      • Learn more about Amazon's Diversity, Equity, and Inclusion initiatives.\
      • Join us in creating a workplace where everyone feels valued, respected, and empowered to succeed.\

Disclaimer: Salary range estimates may vary based on location and individual qualifications. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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