Receivables Management Specialist
hace 1 semana
Job Overview
The role involves executing daily Accounts Receivable functions, which primarily include updating the AR system, engaging with clients regarding outstanding invoices, organizing AR meetings, and managing credit extensions.
PRIMARY DUTIES:
- Conduct weekly outreach to each client regarding overdue invoices (over 14 days)
- Maintain the A/R Log with comprehensive collection notes detailing actions taken on each invoice and ensuring timely follow-ups
- Proactively identify and assist in resolving problematic accounts
- Foster strong relationships with clients and internal teams to effectively address issues and expedite payment collection
- Manage the processing of credit extensions
- Review and monitor approved credit limits
- Provide weekly reports on slow-paying clients and aged invoices
- Participate in weekly AR meetings with management to discuss updates
- Hold weekly one-on-one meetings with operational departments
- Assist the Accounting Department with various projects and tasks
- Review face-to-face reserve reports and liaise with collection offices
- Conduct daily checks on OCL requests
- Perform ARC reconciliation at month-end
- Analyze A/R data at month-end
- Review Trade A/R over 120 days at month-end
- Engage in internal meetings with Account Management
- Oversee deposit applications
Required Qualifications
A minimum of 3 years of experience in collections.
Knowledge Requirements:
- Familiarity with company training and policies
- Understanding of company systems and procedures
- Knowledge of payment complements
Skill Set:
- Proficient in intermediate-level Excel
- Strong data entry and computer skills
- Ability to manage multiple tasks and prioritize effectively
- Excellent telephone communication skills
- Strong interpersonal, written, and verbal communication skills in English
- Commitment to providing good customer service
- Familiarity with customer portals
Behavioral Expectations:
- Uphold the company's ten cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
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