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Senior Customer Focused Team Manager
hace 2 meses
Celestica is seeking a highly skilled and experienced Senior Customer Focused Team Manager to lead our Customer Focused Team within a manufacturing environment. As a key member of our team, you will be responsible for overseeing the execution of business operations, ensuring customer satisfaction, and driving continuous improvement.
Key Responsibilities- Lead a team of program management, SCM, engineering, quality, and manufacturing operations professionals to achieve business objectives.
- Develop and implement action plans to resolve customer issues and improve team performance.
- Drive continuous improvement initiatives using lean and 6-sigma methodologies.
- Establish overall direction and priorities for the team, allocating resources and tools as needed.
- Monitor and report on team performance, identifying areas for improvement and implementing corrective actions.
- Collaborate with cross-functional teams to achieve business objectives and drive customer satisfaction.
- Develop and manage the team budget and financial forecast, ensuring alignment with business objectives.
- Recruit, train, and develop team members to ensure they have the necessary skills and competencies to perform their roles effectively.
- 10+ years of relevant experience in a manufacturing environment, with a focus on customer-facing roles.
- Bachelor's degree in a related field, or equivalent combination of education and experience.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Ability to analyze complex data and make informed decisions to drive business outcomes.
- Experience with lean and 6-sigma methodologies, with a focus on continuous improvement.
Celestica offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader looking to join a dynamic team, please submit your application.
