EDI Business Analyst

hace 5 días

Guadalajara, Jalisco, México Dsv A tiempo completo

About the Role

The EDI Business Analyst will be responsible for translating customer business needs and requirements into technical solutions, coordinating integration projects for EDI solutions under The DSV E2E governance process. This role will require extensive collaboration with internal teams (Project Management, Development, QA and Support teams) as well as external customers and trading partners.

Key Responsibilities

  • Work as a liaison between end-users/customers and developers to clearly define project requirements and document technical requirements.
  • Support business and organization to identify possible cooperation with the EDI department.
  • Maintain timely, efficient and proactive stakeholder communication regarding daily tasks and projects.
  • Communicate quantitative and qualitative findings from test results to the Development Team.
  • Documentation of testing results, and support procedures to address at-risk issues and ensure the solution works as designed.
  • Responsible for other reasonable and related duties as assigned.
  • Development of EDI mapping specifications using specialized software, GEFEG.
  • Experience in end-to-end integration testing, production implementation and post-implementation support.
  • Monitoring own workload and deadlines.
  • Ability to share and co-work in development projects.
  • Creating new and modifying existing technical documentation.
  • Familiar with continuous integration.
  • Very good communication skills in English.
  • Experienced in an Agile and/or Scrum Framework.

Requirements

  • IT experience as an EDI analyst, business analyst, support, or similar IT background.
  • At least 5 years of work experience with IT project management.
  • Good knowledge of at least one EDI standard: UN/EDIFACT or ANSI-X12.
  • Knowledge of communication protocols: FTP, SFTP, HTTP, HTTPS, SMTP, and AS2.
  • IBM Sterling Integrator basic knowledge.
  • Lightwell Framework basic knowledge.
  • Specification building, ideally with experience of GEFEG.
  • Experience in working in Agile and/or Scrum Framework.
  • Experience in multicultural self-organized teams.
  • Experience in effectively communicating and building relationships with internal and external partners.
  • Familiarity with operational processes in a freight forward environment.
  • Demonstrated ability to adapt to new technologies and skills.
  • Positive and effective customer support experience.
  • Experience managing multiple projects and tasks.

Corporate Requirements

  • Accuracy and reliability.
  • Great attention to detail.
  • Work in fast-paced challenging business environment.
  • Proactive, fast learner and enjoy problem-solving.
  • Very good interpersonal and communication skills.
  • Team player and being able to work independently.
  • The ability to think analytically.
  • Ability to manage their own time and timely execution of tasks assigned.
  • Agile mindset of pulling the work from backlog rather being pushed to take the task.
  • Ability to work in a dynamic, high-paced environment.

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