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hace 2 meses
CEVA Logistics is a global leader in supply chain solutions, connecting people, products, and providers worldwide. As a supply chain expert, we live and breathe logistics every day, driven by a people-centric approach that values teamwork, respect, and empowerment.
With a global presence in 160 countries and a workforce of approximately 98,000 employees, CEVA Logistics offers a broad range of end-to-end, customized solutions in Contract Logistics and Freight Management. Our dedication to innovation and customer satisfaction has earned us a reputation as a trusted partner in the industry.
Job Responsibilities and Duties- Reconciles billings with the accounts received ledger to ensure accuracy and compliance.
- Monitors billing metrics to identify areas for improvement and optimize performance.
- Develops and facilitates training on new system functionality and enhancements for billing, data management, and customer care end users.
- Manages and ensures compliance with control objectives, maintaining a high level of integrity and transparency.
- Develops and prepares reports and metrics to inform business decisions and drive performance improvement.
- Leads a team of 7-10 staff, providing guidance, development opportunities, and support to ensure team success.
- Supports internal and external auditors to ensure seamless compliance and risk management.
- Updates billing policies, procedures, methods, and guidelines to reflect changing business needs and regulatory requirements.
- Communicates effectively with management on day-to-day issues, providing timely updates and insights.
- Leads the team to improve office collections, communicate issues, and implement ideas to drive business growth.
- Responds to escalated Fee Billing operational inquiries from Collections and Stations within established SLAs.
- Performs daily activities of billing and auditing of assigned claims, ensuring accuracy and compliance.
- Ensures compliance with company policies, state, and federal regulatory bodies, maintaining a high level of integrity and transparency.
- Advanced Business English level, verbal and written.
- Bachelor's degree in accounting, finance, or a related field.
- Strong organizational and project management skills.
- 2+ years of supervisory experience in a similar role.
- Ability to prioritize and manage time appropriately.
- Experience with a large customer base and high transaction volume.
- Ability to translate and analyze data into reports.
- Proficiency with Microsoft Office Suite.
- Problem Solving and Decision Making: Effective problem-solving and decision-making skills are essential for maintaining professional relationships and driving business success.
- Listening: Strong listening skills help individuals understand sent messages and act accordingly, ensuring seamless communication and collaboration.
- Assertiveness: The ability to influence others and drive the team toward a common goal is a hallmark of a business leader.
- Negotiation: Finding common ground and identifying shared goals can help business professionals work effectively with others, driving business growth and success.
As a global organization, diversity is critical to our business success. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
