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Fulfillment Operations Coordinator

hace 2 meses

Monterrey, Nuevo León, México Amazon A tiempo completo
About the Role

We are seeking a highly skilled FBA Coordinator to join our team at Amazon. As a key member of our Fulfillment by Amazon program, you will play a critical role in ensuring the smooth operation of our 3P seller workflow components and back-end services.

Key Responsibilities:

  • Identify and resolve blockers in shipping inventory into Amazon's fulfillment network, stranded inventory inquiries, removals escalation cases, and analyze return metrics.
  • Partner with the program team to create key performance indicators and new methodologies for measurement and tracking FBA seller defects.
  • Translate data into actionable insights for stakeholders and automate reporting for weekly business metrics.

Requirements:

  • Work a flexible schedule/shift/work area/or holidays
  • A completed Bachelor's Degree or 2+ years Amazon experience
  • 1+ years of General Experience
  • English and Spanish proficiency

Preferred Qualifications:

  • 1+ years of performance metrics, process improvement or lean techniques experience
  • Understanding of data warehousing and data modeling

About Amazon:

We are committed to a diverse and inclusive workplace and are an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.