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Cloud Operations Engineer

hace 2 meses

Xico, México Thomson Reuters A tiempo completo
About the Role

We are seeking an experienced Cloud Operations Engineer to join our Shared Capabilities Reliability and Operation team. As a key member of our team, you will be responsible for providing operational support across our Shared Capabilities services and Platforms.

Key Responsibilities
  • Provide operational support across Shared Capabilities services and Platforms
  • Act as the go-to person for any production issue, troubleshoot and escalate as needed and monitor until successful resolution
  • Build and maintain monitoring for all aspects of infrastructure and the platform and implement Alerting mechanism using cloud native solutions
  • Promote best practices for our CI/CD processes
  • Maintain end-to-end security ensuring that we meet best practices standards
  • Extreme collaboration within our teams - Canada, US and India
  • Ongoing participation in Scrum team, and an embrace of an agile work model
  • On-call Rotation: Participate in on-call/shift rotations
Requirements
  • Bachelor's degree in Computer Science or related field required
  • Minimum of 2 years of experience in building & operating cloud-based production services and platforms (AWS/Azure)
  • Highly skilled in Unix/Linux and knowledge (exposure to RHEL)
  • Experience or knowledge of implementing observability: DataDog, SumoLogic, CloudWatch, ELK
  • Experience in automation for CI/CD (either Git /Jenkins / CloudFormation / TerraForm)
  • Experience or knowledge of Container technology such as Docker, Kubernetes and Istio service mesh
  • Team player with a can-do attitude
  • Thrives working collaboratively and transparently
About You

You're a fit for this role if you have a passion for DevOps culture and cloud operation engineering. You should be highly skilled in latest cloud technologies and have a unique and informed viewpoint. You should also enjoy collaborating with a cross-functional team in multiple locations.

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
  • Social Impact: Nine employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
  • Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.