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Customer Service Representative
hace 2 meses
As a Customer Service Representative at Uline, you will be the face of our company, providing exceptional service to our customers. You will be responsible for guiding and processing customer orders and inquiries in a collaborative call center using world-class technology.
Key Responsibilities- Process customer orders and inquiries in a timely and efficient manner
- Help customers navigate Uline's website and online ordering
- Become a product and solutions expert, equipped to answer product, pricing, availability, and shipping questions quickly and confidently
- High school diploma or equivalent; Bachelor's degree preferred
- Bilingual (English/Spanish) - fluent in both verbal and written forms
- Prior customer service experience is a plus, but we will train you to provide the best experience for our customers
- Complete insurance coverage, including medical, dental, vision, and life insurance, plus wellness programs
- Savings fund with employer match
- Paid holidays and generous paid time off
- Tuition Assistance Program that covers professional continuing education
- Bonus programs that include annual performance, sales goals, and profit sharing
Uline is North America's leading distributor of shipping, industrial, and packaging materials. We are a family-owned company known for incredible service, quality products, and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, we are a growing company that offers opportunities for advancement and professional growth.
