Sap Basis Systems Administrator

hace 1 mes


Xico, México Johnson Controls International A tiempo completo
Job Description

Sap Basis Ops Admin at Johnson Controls International

Company Overview:

Johnson Controls International is a world-leading provider of products and services that make buildings safe, efficient and sustainable.

Salary:$120,000 - $150,000 per year (dependent on experience)

Job Summary:

We are seeking an experienced Sap Basis Ops Admin to join our team. The successful candidate will have extensive knowledge and experience in maintaining and configuring SAP Systems including ABAP and JAVA Stack based systems.

Key Responsibilities:

  • Administer the configuration of SAP Systems and services for all JCI enterprise data centers as per the defined RACI document.
  • Monitor and evaluate system performance and perform tuning functions to achieve optimal system efficiency and throughput.
  • Monitor system resources utilization and support capacity planning by capturing data, analyzing trends, and making recommendations for HW upsize/downsize.
  • Provide 2nd level of incident and problem management with responsibility for resolution and root cause analysis of the most complex hardware and software issues within Operating Level Agreements.
  • Monitor vendors' support facilities for software updates and recommend and implement maintenance to keep systems current and well within vendors' support requirements.
  • Apply security policies to the SAP & Database platforms as determined by the IT Security group.
  • Maintain all SAP Systems and related software including upgrades, preventative and corrective maintenance through the change management process and within scheduled maintenance windows.
  • Maintain Disaster Recovery plans, procedures and test scenarios and participate in regular DR rehearsals.
  • Maintain SOX procedures, adhere to SOX policies and gather evidence for SOX audits.
  • Maintain knowledge of the latest developments impacting the SAP Basis Platform and make recommendations that will improve efficiency, throughput, capabilities, and/or capacity.
  • Interface and coordinate with Global Infrastructure Architecture, Project Engineering, Application Managed Services and Business teams.
  • Cooperate with people of different levels inside/outside the company and interact with teams to reach goals and business objectives.
  • Participate in planning and execution of server workload migrations and consolidations in conjunction with the Project Engineering Team.
  • Provide effective technical documentation to clearly communicate procedures and developments to other IT personnel.
  • Able to recognize and respond to customer expectations with a sense of urgency.
  • Demonstrates customer service attitude and work ethic.
  • Adheres to the Company's Ethics standards.

Requirements:

  • 5 - 10 years of SAP Basis platform experience (ABAP and JAVA).
  • 3 - 5 years Linux and Windows experience.
  • 3 - 5 years HANA Database experience. Experience with MSSQL, Sybase or Oracle is a plus.
  • Experience with cloud platforms (Google, Azure, etc.) is strongly desired.
  • Strong analytical skills are required to understand, diagnose, and resolve technical situations.
  • Ability to work with a diverse group of people of different skills, backgrounds, departments, and management levels.
  • Excellent communication skills and proficiency in speaking English.
  • Requires off hours on call support.


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