Technical Sales Specialist
hace 3 días
Job Summary:
As a Technical Inside Sales professional at Azbil North America, Inc., you will play a crucial role in providing technical sales and customer support for industrial automation and instrumentation products. You will serve as an Azbil Solutions Product expert within the region, articulating and promoting key differentiators and value propositions for instrumentation and industrial automation products.
Key Responsibilities:
- Provide technical sales support, applications engineering support, and basic product training for fulfillment/production team, sales channel partners, and customers.
- Utilize the Salesforce environment to proactively track customer and channel partner communications, applicable pricing, and history until PO is received.
- Review all new orders for accuracy and ensure technology is applied correctly, contacting the customer if there are questions regarding the order.
- Troubleshoot customer returned RMAs, send an intake report to the customer with recommendations of items to repair, including cost and delivery.
- Support the Sales strategic initiatives within the Americas to ensure all goals are met.
Requirements:
- 5+ years of hands-on experience in instrumentation or industrial automation field products.
- Bachelor's Degree or equivalent experience in a related field.
- Experience working with companies who manufacture equipment.
- Experience in supporting both domestic and international customer accounts.
- Understanding of digital customer engagement and sales process, interacting with potential and existing customers through various digital channels to build your relationship with them.
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