Regional Operations Supervisor, Customer Experience

hace 1 mes


Gral Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

We are looking for a high-potential leader to join our Amazon Operations team as an Area Manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth.

As an Area Manager, you will lead and develop your own team of Amazon Associates in a sort center environment. Your main focus will be motivating, mentoring and coaching your team to achieve the highest levels of safety, quality, attendance performance and engagement.

The ideal candidate will have 3+ years of general experience and excellent English skills (B2+). You will work a flexible schedule/shift/work area, including weekends, nights, overnight shifts and/or holidays.

Key responsibilities include:

  • Safety: Ensure procedures are followed for building security and product loss prevention
  • Quality: Partner with the management team to establish and maintain quality control standards
  • Productivity: Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
  • Customer Delivery Promises: Manage safety, quality, productivity, and customer delivery promises

This is an exciting opportunity to develop your leadership capacity and make a significant impact on our business. We offer a competitive salary range of $60,000 - $80,000 per year, depending on location and experience.



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