Field Service Engineer
hace 5 días
Job Summary:
Piovan S.P.A. is seeking a highly skilled Field Service Engineer to join our team. As a key member of our service department, you will be responsible for installing, servicing, and repairing our machines, ensuring they operate at optimal levels.
Key Responsibilities:
- Installation and Commissioning: Install and commission our machines at customer sites, ensuring they meet the required specifications and standards.
- Service and Repair: Provide prompt and effective service and repair solutions to customers, minimizing downtime and ensuring business continuity.
- Troubleshooting and Analysis: Analyze and diagnose machinery malfunctions, identifying root causes and implementing corrective actions to prevent future issues.
- Remote Assistance: Provide remote technical support to customers, assisting with troubleshooting and resolving issues in a timely manner.
- Service Reports: Prepare detailed service reports, documenting all activities, issues, and resolutions.
Qualifications and Experience:
- Engineering Background: Minimum 2-5 years of experience in the plastic processing industry, with a strong understanding of injection molding, blow molding, and extrusion processes.
- Communication Skills: Excellent verbal and written communication skills in English, with the ability to communicate complex technical information to customers.
- Driving Experience: Valid driver's license with manual transmission experience.
Technical Competencies:
- Troubleshooting: Strong troubleshooting skills, with the ability to analyze complex technical issues and implement effective solutions.
- Customer Orientation: Customer-focused approach, with a strong emphasis on providing excellent service and support.
- Technical Knowledge: In-depth knowledge of polymer and auxiliary equipment for resins, as well as electrical and pneumatic systems.
Location: Queretaro or nearby area.
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