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Erc Americas Technical Solutions Expert

hace 2 meses

Xico, México Ericsson A tiempo completo

About this Opportunity

We are seeking a highly skilled Technical Solutions Expert to join our team at Ericsson. As a critical member of our organization, you will play a key role in driving our end-to-end technical solutions based on customer specifications and business needs.

Key Responsibilities

• Engage in detailed discussions with customers to understand their technology strategy and key challenges.

• Evaluate customer's technological environment, business requirements, and plans to identify areas for improvement and potential hurdles.

• Collaborate with our team to generate lists of potential activities and solutions.

• Contribute to the development and presentation of business case modeling and technical argumentation.

Required Skills

• Consultative skills to understand customer needs and develop effective solutions.

• Strong leadership and project implementation skills to drive technical solutions.

• Excellent negotiation and communication skills to work with customers and internal stakeholders.

• In-depth knowledge of hardware, architecture, virtual environments, technology, protocols, and interfaces.

• Ability to coach and mentor team members to improve technical skills.

• Strong financial acumen to understand business implications of technical solutions.

• Experience in customer solution design, market insights, and Ericsson portfolio.

• Business acumen to understand customer needs and develop effective solutions.

• Ability to analyze infrastructure capacity, performance, and solution deficiencies.

• Strong technical sales skills to promote Ericsson solutions to customers.